|Orders Under $69||$6.99||(8-15 business days) Not Including Processing Time|
|Orders Over $69||FREE||(8-15 business days) Not Including Processing Time|
Pre-sale of the second batch of new products, it will take about seven working days to ship
|All||$12.99||(5-8 business days) Not Including Processing Time|
1) Standard / Express Shipping is not available for P.O. Boxes, APO/FPO addresses, Hawaii, British Virgin Islands and U.S. Outlying Islands.
2) It normally takes 3-7 business days to process your order. Please note that holidays & weekends are not included.
3) Our service is fully traceable on websites such as www.usps.com.
4) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
5) If there is any shipping issue with your package , you must contact Customer Support within 60 days after your order was placed.
6) Please note: Total Delivery Time = Processing Time + Shipping Time
Due to COVID-19, we're improving our delivery process to make your packages even safer, so there may be a 10-15 day delay in processing your orders. We will sterilize the products and packages, you can rest assured to purchase orders.
Baseusclothing is not responsible for lost or stolen packages. If your tracking information states that your package was DELIVERED to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.
IMPORTANT* If you don't receive your package and the tracking doesn't say delivered please reach out to us within 45 days of the date of shipping. We CANNOT file a claim with USPS after that date. They have a strict time limit on case filings and if it is past this date they will not let us open a claim, therefore we cannot replace the package or issue a refund.